Services > Training, Education & Development

Our Services

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East Rand Brands Ltd delivers reliable, efficient and tailored solutions that help public sector and private organisations operate smoothly and achieve their goals.

Services > Training, Education & Development

Our Services

_____

East Rand Brands Ltd delivers reliable, efficient and tailored solutions that help public sector and private organisations operate smoothly and achieve their goals.

Training, Education & Development

Employee induction and onboarding

Helping businesses introduce new employees to company procedures, workplace expectations, systems, policies and responsibilities.

Workplace systems training

Training employees to use the software, applications and business systems required for their roles.

Customer service training

Developing employees' communication, customer handling, complaint management and professional service skills.

Digital and IT skills training

Teaching employees practical computer, Microsoft Office and digital workplace skills.

Workplace communication training

Helping employees communicate effectively with colleagues, managers, customers and suppliers.

Team engagement and development

Supporting businesses in developing teamwork, collaboration, communication and employee engagement.

Refresher and continuous learning programmes

Providing follow-up training to reinforce existing knowledge and keep employees familiar with important procedures.

Training needs identification

Working with businesses to identify areas where employees may require additional knowledge or skills.

Training materials and procedure development

Creating training presentations, employee guides, process documents, checklists and other learning materials.

Staff competency and performance support

Helping employees understand the skills and standards required for their roles and identifying areas where further development may be useful.

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